Subscribe and thrive

Access your account here:
https://shop.perfectketo.com/account/login

Having trouble?
There are three reasons why you may not be able to access your account:

• Your password is incorrect

  • Reset your password: https://shop.perfectketo.com/account/login

• Your account was never activated via email

  • Search your email for: "Customer account activation"

• Your account is under a different email address

There are few ways to cancel your subscription:

• Login to your account using the link below: https://shop.perfectketo.com/account/login

  • Click 'Manage Subscriptions' or 'Edit' under the subscription you want to cancel

  • Click 'Cancel' under Actions

• Email us at contact us and we will send you a personalized link that doesn't require a login

Did you know you can delay, change the flavor, manage the quantity or edit the frequency of your subscription?

• Login to your account

• Click 'Manage Subscriptions' or 'Edit' under your subscriptions

• Click 'Delivery Schedule' in the left navigation

• Click 'Edit' under Actions

• Choose among:

  • Product Quantity

  • Delivery Schedule

  • Variant

We now offer free shipping to all orders over $29. If the product you subscribed to is under $29, we recommend combining subscriptions so they go through on the same day or doubling the quantity and extending the shipping frequency to 60 days.

You can edit your subscription in your Account Portal or you can email our Customer Care Team.

We make it very easy to change how often you receive your subscribe & save orders.

Here are the quick steps:

1. Log into your Account Portal

2. In the top panel, click on "Your Subscription"

3. On the lefthand panel, under "Your Next Shipment", click on "Deliver Every"

4. You can choose between 30 days, 45 days, and 60 days

Note: Changing your subscription will not automatically change your next order date.

Here is a visual walkthrough:

Login to your store account here:
https://shop.perfectketo.com/account/login

(Having trouble logging in? click here)

Under "Your Subscriptions" Tab click:

'Skip an order or see your delivery schedule' on the left navigation.

From here you can edit or skip an order. If you choose edit, you can change:

• Product Quantity

• Delivery Schedule

• Variant