Why isn't my discount code working?

There are a couple of different reasons your discount code may not be working.

  • Are you trying to use more than one discount code? Only one discount code can be used at a time
  • Are you trying to use the code on a one-time purchase or subscribe and save item? Subscriptions, promotions, & bundles are not eligible with codes since they are already discounted.
  • Are you trying to make your purchase on our site or Amazon? Our codes are only valid on shop.perfectketo.com.
  • Are you meeting all of the requirements for the promotion? All of the products added that need to be added? Is there a minimum purchase required? Is it only for a specific product?

If you continue to have issues please contact us with screenshots of your cart and error message so we can help troubleshoot.

To contact us on your desktop hit the "Contact" button in the top right corner of your screen. On a mobile device hit the "Contact" in the menu at the top of your screen.

Also, you can always just shoot us a direct email at [email protected].

Our Customer Care team will get back to you as soon as possible.