How do I cancel a subscription?


Follow these steps to cancel your subscription:

Step 1: Login to your account using the link below: https://shop.perfectketo.com/account/login

Step 2: Click 'Your Subscription" in the top panel

Step 3: Scroll down the page and click on "Cancel Membership" on the lefthand panel

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Did you know you can delay, change the flavor, manage the quantity or edit the frequency of your subscription?

  • Login to your account
  • Click "Your Subscription"
  • Under, "Your Next Shipment", you can edit:
    • Order Date
    • Delivery Frequency
    • Product
    • Flavor
    • Skip Next Shipment

Still having trouble?

If you're still having trouble finding your answer or need to talk to a human, on your desktop hit the "Contact" button in the top right corner of your screen. On a mobile device hit the "Contact" in the menu at the top of your screen.

Also, you can always just shoot us a direct email at [email protected].

Our Customer Care team will get back to you as soon as possible.