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What are the requirements for the build-your-own-bundle promo?

We're offering 15% off your total order value if you order 3 or more products. You can choose any individual product so feel free to mix-and-match. This is a great opportunity to try new flavors or stock up on your favorite products from your PK wishlist. Please note that this discount does not work for subscriptions (only one-time orders) and bundles.  Still having trouble? If you're still having trouble finding your answer or need to talk to a human, on your desktop hit the "Contact" button in the top right corner of your screen. On a mobile device hit the "Contact" in the menu at the top of your screen. Also, you can always just shoot us a direct email...

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Do you offer samples?

We do not currently offer samples at this time. However we have a 100% happiness 30 day money back guarantee so you can try any of our products with complete confidence you will love them.

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How do I access my account?

Access your account here: https://shop.perfectketo.com/account/login Having trouble? There are three reasons why you may not be able to access your account: Your password is incorrect Reset your password: https://shop.perfectketo.com/account/login Your account was never activated via email Search your email for: "Customer account activation" Your account is under a different email address  Still having trouble? If you're still having trouble finding your answer or need to talk to a human, on your desktop hit the "Contact" button in the top right corner of your screen. On a mobile device hit the "Contact" in the menu at the top of your screen. Also, you can always just shoot us a direct email at [email protected]. Our Customer Care team will get back to you...

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My package tracking is not updating, where's my package?

racking typically takes 24 hours to update, but unfortunately it is not uncommon for tracking to take 2-3 days to update and this is completely out of our hands. We do our best to ship out all orders within 1 business day of ordering. If we emailed you a tracking number, then your order must have shipped out of our warehouse. After shipping you, should receive your order within 3-5 business days. Still having trouble? Please contact us and we'd love to help. On your desktop hit the "Contact" button in the top right corner of your screen. On a mobile device hit the "Contact" in the menu at the top of your screen. Also, you can always just shoot...

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